The Ondo Mug user guide.
Setup, everyday use, care, and troubleshooting for the 14 oz and 10 oz Ondo Mug.
Setting it up.
Three steps, about a minute.
One button does everything.
Press: cycle the target temperature.
Hold for 2 seconds: power on or off.
Double-click while off: switch between °F and °C.
Hold for 7 seconds: reset the mug.
Temperature and battery.
What the display is telling you.
Care and cleaning.
The lid is dishwasher safe.
Troubleshooting
Do I need an app?
No, and that is the whole point. You set and adjust the temperature right on the mug. No app, no account, no pairing, no phone required.
What temperatures can I set?
Choose from four settings, from a gentle 122°F up to a hot 145°F, with 135°F as the easy default. A press of the button cycles through them, and Ondo remembers your last choice. You can switch between Fahrenheit and Celsius any time.
How long does it stay warm?
With the lid on, up to 2.5 hours on a single charge. Without the lid, about 90 minutes. On its coaster it stays warm as long as you like, and a full charge takes just 1.5 hours.
Does it come with a lid?
Yes. The lid is included, not sold separately, and keeping it on nearly doubles how long your drink stays warm.
Is it under warranty?
Yes, Ondo comes with a 1-year limited warranty.
Take it with you, or talk to us.
Download the full PDF
The complete user guide, including specifications, safety information, and warranty details.
Still need help?
Email a real person at Ondo. We reply within 24 hours.