Terms of service
Terms of Service
Last Updated: November 19, 2024
Agreement to Terms
By accessing or using ondomug.com (the "Site") or purchasing Ondo products, you agree to these Terms of Service. If you don't agree, please don't use the Site or purchase our products.
Use of the Site
You may use the Site to:
- Browse and learn about Ondo products
- Purchase Ondo products
- Access customer support
You may not:
- Use the Site for any illegal purpose
- Attempt to gain unauthorized access to any part of the Site
- Interfere with the Site's operation or security
- Copy, reproduce, or resell our content without permission
Product Information
We do our best to display product information accurately, including:
- Product descriptions
- Pricing
- Availability
- Images
However, we don't guarantee that all information is completely accurate, current, or error-free. We reserve the right to correct errors and update information without notice.
Pricing
All prices are in US dollars and are subject to change without notice.
The price you pay is the price displayed at checkout when you complete your purchase.
We reserve the right to:
- Correct pricing errors
- Refuse or cancel orders with incorrect pricing
- Limit quantities purchased
If we cancel an order due to a pricing error, we'll notify you and issue a full refund.
Orders and Payment
When you place an order:
- You're making an offer to purchase
- We'll send you an order confirmation email
- We reserve the right to accept or reject your order
- Payment is processed when we accept your order
We accept:
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- PayPal
- Apple Pay
- Google Pay
Account Security
If you create an account:
- You're responsible for maintaining your password security
- You're responsible for all activity under your account
- Notify us immediately if you suspect unauthorized access
Intellectual Property
All content on the Site is owned by Ondo or our licensors, including:
- Product names and descriptions
- Images and graphics
- Website design and layout
- Written content
You may not use our intellectual property without written permission.
Product Usage
Ondo products are intended for:
- Personal, non-commercial use
- Heating beverages (coffee, tea, hot chocolate, etc.)
- Use according to included instructions
Do not:
- Use Ondo in a dishwasher or microwave
- Use Ondo for anything other than hot beverages
- Modify or disassemble Ondo
- Use Ondo in any unsafe manner
Limitation of Liability
To the maximum extent permitted by law:
We're not liable for any indirect, incidental, consequential, or punitive damages arising from your use of Ondo or the Site.
Our total liability for any claim related to Ondo or the Site won't exceed the amount you paid for your Ondo.
Some states don't allow limitations on liability, so this may not apply to you.
Disclaimer of Warranties
Ondo products are provided "as is" with our 1-year limited warranty (see Warranty Policy).
To the extent permitted by law, we disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
Indemnification
You agree to indemnify and hold Ondo harmless from any claims, damages, or expenses arising from:
- Your use of Ondo products
- Your violation of these Terms
- Your violation of any law or third-party rights
Privacy
Your privacy is important to us. See our Privacy Policy for how we collect and use your information.
Changes to Terms
We may update these Terms at any time. Changes take effect when we post them on the Site.
Continued use of the Site after changes means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of [Your State], without regard to conflict of law principles.
Any disputes will be resolved in the courts of [Your State/County].
Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
Contact
Questions about these Terms? Email hello@ondomug.com.