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Cleaning and care.

How to keep your Ondo looking and working like new.

How do I clean the mug?

Hand wash only. Warm water, a soft sponge, and a bottle brush for the interior. Skip the dishwasher and abrasive cleaners, both can dull the matte finish over time.

Is the mug waterproof?

The mug is IPX6 water-resistant, so washing it by hand under running water is completely safe. Do not submerge it for long periods, and never put it in the dishwasher. The coaster is not water-resistant at all.

How do I care for the coaster?

Wipe it with a dry cloth. Never submerge it or run it under water. If the pins on top collect dust or residue, a dry wipe brings them back.

How do I clean the lid?

The lid is dishwasher safe, top rack is ideal. It also hand washes in seconds.

How do I keep the matte finish looking new?

Avoid abrasive sponges, scouring powders, and the dishwasher. Dry the mug after washing rather than leaving it to drip-dry with mineral-heavy water. Cared for this way, the finish holds its color for years.

Still need help?

Email us and a real person will get back to you within one business day. No bots, no scripts, just someone who knows the product.

support@ondomug.com

We reply within 24 hours.

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